Wed, 02 Sep 2009 18:22:00
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Margaret Bacon
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By Margaret Bacon
Teens often feel that adults don’t listen to them. However, at the 3rd Street Youth Center & Clinic, youth are not only listened to...they are heard. “Actually, it was really the youth that came up with the idea to have all this,” said Nicole Thomas, clinic coordinator and medical assistant for the cen- ter, which provides free services to youth from 12 to 24. “We basically went off of what they wanted and what they felt they needed in the neighborhood.” A survey among youth in Bayview Hunter’s Point revealed a desire for a safe place for kids to hang out, as well as confiden- tial health services, specific to their needs. Thomas’ own teen- age daughter was on the plan- ning committee for the site and brought her mother, a nurse, on board.
Fundraising began and the youth center opened in the sum- mer of 2005. By September of that year, the clinic was up and running. Currently the center features an activities room with games and computers, a full kitchen and a garden where fresh fruit and vegetables are grown. The clinic includes a waiting room, an HIV testing room, a tri- age room, two treatment rooms and a lab. The counseling center has its own separate entrance to insure confidentiality.
Thomas said that while the youth center was a hit from the beginning, the response to the clinic was slow. Originally called “The Bayview Healing Arts Center,” Thomas said that the Thomas explained. “So, they won’t have to go somewhere else for their baby care. Basically we want to keep them together.” While the youth center was always open five days a weeks, the clinic was originally open only two days a week. Responding to the need for more services, the clinic increased their hours to three then four days a week. Just this August, the clinic began offering services five days a week.
With three doctors on staff and two medical assistants, 3rd Street is a full-service clinic offer- ing free, confidential services from rapid HIV testing and coun- seling to pelvic exams and birth control. In addition to mental health counseling, the clinical staff attends to minor ailments, prescribes medication when nec- essary and provides referrals to specialists. Some medication is available at the clinic and free condoms are provided. Thomas noted that they’ve even had patients with gunshot wounds come to them for their follow up visits.
“You can drop in for basi- cally anything,” Thomas said. “It’s just that the physicals take a little longer, so I ask that they do make an appointment for physicals, but if they don’t, I still see them,” she explained with a smile.
Parental consent is needed for physical exams and insur- ance is required. Thomas assures her patients that she will set them up for insurance should they need it. This applies partic- ularly to youth who, after 18, are no longer covered under their parents’ insurance.
Privacy and confidentiality also is assured and patient rights are listed in the treatment room. No adults are allowed in the clinic and all visits are kept per- sonal and private. Students may even obtain a doctor’s excuse should they have to miss class to visit the clinic. In addition to providing kids with a safe place talk about their health concerns, Thomas said that in encouraging youth to be responsible for their wellbeing, they teach them to be independent.
“The kids like it because they feel they have a little control over what’s going on,” she adds. And, Thomas has seen it all, including kids on drugs for whom they’ve needed to call an ambulance. “I’ve had someone come in before that was high and said she wanted to quit. I had her here all day. I had her lay in a room, fed her, kept her com- pany, everything.”
Often where there are kids, there’s conflict, but Thomas said they’ve never had a fight on the premises. She’ll intervene even before an arguments starts, but she feels altercations don’t occur simply because the youth respect the space as their own. Education is a big compo- nent of the center and posters on everything from anatomy to interactive flip charts on STDs cover the walls. In addition to staff being freely available for talks, flyers on every health sub- ject are readily available. “We go on a first name basis here,” said Thomas. “With kids if you remember them, they’re more likely to return.” And they do return. Thomas said she has youth who come back to visit from college, especially since the center continues to serve them as young adults.
The clinic currently sees more than 1,000 youth, many who are returning patients. Though 80 percent of the youth who visit the center are African American, the center also services Hispanic, White, Pacific Islander and Asian youth. Many teens come from Bay View Hunter’s Point, but Thomas also sees youth from many other neighborhoods in the city and as far away as Daly City and Berkeley.
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